Subscribing to Xbox’s online services gives you a lot of extra features and games. But whether it be for money reasons, switching consoles or some other reason, you may need to cancel it.

This short guide will tell you what you need to do if you want to cancel your subscription to Xbox Live or Xbox Game Pass.

(Image credit: Microsoft)

First off, if you have a pre-paid subscription, or your account’s in debt, or the account has been suspended, you aren’t able to cancel. This applies not just to Xbox subscriptions, but any that fall under Microsoft’s umbrella, such as those for Office 365 or Skype.

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